Return Policy

We offer a 14-day return policy. You have 14 days from the date you receive your item to request a return.

Eligibility: To qualify for a return, your item must be in its original condition—unworn, unused, with all tags attached, and in its original packaging. The item must be returned via trackable mail at the customer's expense. Proof of purchase or receipt is required.

To initiate a return, please contact us at hellomonamijewellery@gmail.com

Damages and Issues: Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately at hellomonamijewellery@gmail.com. We will evaluate the issue and correct it promptly.