All orders are processed within 2-3 business days and shipped via Canada Post Xpresspost.

Estimated delivery times and shipping rates depend on the method selected during checkout.

Please ensure your shipping address is entered accurately at checkout. Orders shipped to incorrect addresses are non-refundable.

Once a package is handed to the carrier, responsibility transfers to Canada Post. If your package is lost or stolen during delivery, please file a claim directly with Canada Post and contact us at hellomonamijewellery@gmail.com for further assistance.